COVID Update – October 22, 2020

October 22, 2020

Good morning Residents and Families,

I am writing to share that last evening we learned that a culinary employee has tested positive for COVID-19. This employee mainly works in the Katzin Residence.

We began immediate contact tracing and will be testing all Katzin residents and at-risk staff over the next couple of days. For your safety, and out of an abundance of caution, we will postpone family visits to the Katzin Residence until further notice, though scheduled visits for the other buildings will remain. I assure you that we are taking every measure possible to protect all of our residents and staff.

As we have previously shared, we will continue to follow the “Criteria for Return to Work for Health Care Personnel with Confirmed or Suspected COVID-19” guidance issued by the Centers for Disease Control and Prevention (CDC). We are grateful this employee is currently asymptomatic and hope that remains the case.

This new employee positive test result reminds us that as a Seacrest community, we are not in any way free of the need to continue our strict practices. It also reminds us how grateful we are to family members for your support with regard to not coming to the Seacrest campus, other than for scheduled visits or to drop off packages. And we thank our residents for not leaving the campus unless for medical appointments communicated with your building director.

I want to remind you how important it is to social distance, wear your masks, wash your hands frequently and avoid large gatherings. Let us be as cautious now as we have been all along so that together, we can minimize the number of people affected by this terrible virus.

I want to thank each of you for your continued patience, trust, and understanding. Do not hesitate to call me should you have any questions.





Pam Ferris
President and CEO
The Melvin Garb Foundation Presidential Chair



COVID Update – October 16, 2020

October 16, 2020

Dear Residents, Families, and Associates,

I hope this letter finds everyone well. Please know that much of the information provided in this letter pertains only to our Independent Living (IL) and Assisted Living (AL) residents, though in the interest of full transparency, we are sending this to all of those in our resident and family data base.

We are pleased to share that we have no known cases of COVID-19 at this time. We know, however, that through our routine testing of residents and staff, this could change at any time, and because of that, as well as the increases in positive COVID-19 cases across the country, we remain diligent in our strong recommendation that no one leave the campus with the exception of medical appointments, and transportation to those appointments can be arranged by contacting Resident Services.

We strongly encourage you to take advantage of our zoom and visiting programs. Please also remember that our Director of Spiritual Life, Rabbi Leah, is available and would be pleased to speak with you. Her direct line is (760) 632-3700 and her email is

As you know, the residents in our (IL) and (AL) Residences have not been able to eat in their respective dining rooms for many months. With the completion of our new kitchen and IL dining room, our approval to occupy that space, and our sincere effort to get back to some sense of normalcy, we are pleased to announce that next Wednesday October 21, we will reopen our dining rooms, for dinner only at this time. The specifics of how this will be handled will be outlined in another letter and personally delivered to the IL and AL residents which will also be emailed to families so that they receive the same information.

In addition to re-opening the dining rooms, in the near future we plan to offer larger group activities and religious services, socially distanced, in our Chodorow Synagogue and to expand our visiting program to offer visits for those coming from out of town on the third Sunday of each month. Lastly, we intend to bring back our massage therapist, who will work in a different space than the massage room to allow for greater ventilation.

While we are busy working to re-introduce and expand our programs and services, we ask for your continued support in adhering to our Seacrest pledge; wear a mask when in common areas or answering your apartment door, maintain social distancing, avoid large gatherings, and wash hands frequently. As we have said before, we are all in this together, and what we do matters, in terms of keeping ourselves, our families, our residents, and our associates safe.

With gratitude for your on-going support,



Pam Ferris
President and CEO
The Melvin Garb Foundation Presidential Chair



COVID Update – October 10, 2020

October 10, 2020

Dear Residents, Families, and Associates,

While this letter pertains to our Independent Living residents only, in the interest of full transparency we continue to share all information with all Seacrest residents and family members.

The past several days have been very challenging as we navigated our most recent situation of having an Independent Living resident test positive for COVID-19. Because the resident was not in the building when testing took place, and thus we did not administer the test ourselves, it was a bit more complicated than usual and took us time to gather all of the necessary data.

With the knowledge that we had, we worked as quickly as we could to see or speak with each of you. The first task, of course, was to communicate with and check the health of those who had recent contact with the resident. While we can always learn and grow from each experience, I am confident that we handled this as best as could be expected with the information that we had, and in the interest of keeping each of you protected. We appreciate how understanding you were and the support you gave us.

After consultation with one of the County of San Diego’s epidemiologists, I am very pleased to tell you that the Independent Living quarantine is over. All necessary testing has been completed and all tests are negative. We were also advised that additional testing next week will not be necessary. Many of you have asked and, in fact, many of you already know that our resident is back in the building, and she is healthy and well. While she will be in her apartment for several more days, we are grateful that she is home and remains asymptomatic.

To our Independent Living residents only:

All Life Enrichment and Fitness Programs will resume Monday, October 12. Our visiting program will resume Wednesday, October 14, so please email Kate Ferris at to schedule your visits.

To all our residents:

Although the Independent Living quarantine is over, we ask that you please remain on campus unless you have a medical appointment. Wash your hands often, wear your masks when opening your apartment door to receive meals or whenever you leave your apartment, and practice social distancing. Let this experience serve to show us the importance of using precautions.

Please know, too, that our Director of Spiritual Life, Rabbi Leah, is available and would be pleased to speak with you. Her direct line is (760) 632-3700 and her email is

To all our families:

We ask for your continued support by not coming into the buildings or onto the campus unless you are here to see your loved one for a pre-arranged scheduled visit or to drop items off at the main entrance. For visits with residents in all other buildings except our Independent Living Residence, please contact Jenny Jacobs at Please help us to keep our residents free from this virus.

It takes all of us working together, and your cooperation is greatly appreciated.

Stay well,



Pam Ferris
President and CEO
The Melvin Garb Foundation Presidential Chair




October 5, 2020 UPDATED


Dear Residents and Families,

Though you heard good news from us earlier today, unfortunately, this afternoon we learned that a resident in our Independent Living Residence has tested positive for COVID-19.

As of now we are requiring all Independent Living residents in both Buildings A and F to remain in their apartments until we can begin contact tracing and then testing.

The resident, like many, is very social and there are many people who need to be contacted. Again, until further notice, all Independent Living residents are to remain in their apartments.

For the immediate future, please know that until further notice in our Independent Living Residence only there will be:

  • no activities
  • no beauty salon
  • no fitness center, and
  • no family visits

Do not leave your room to go to the mail room, laundry room or the trash room. We will be in touch with you soon as to how these things will be handled.

This recent news is another reminder of how unpredictable this virus can be. To our residents who live in Independent Living, we are pleading with you, that for the benefit of our Seacrest community, you remain in quarantine and follow our protocols, whether you agree with them or not. If you don’t, you put everyone else at risk; your fellow residents, especially those more compromised with their own health issues as well as our dedicated staff members.

Families, we understand how challenging this time is for you yet need your full cooperation, now more than ever. Until you hear further, if you have a resident who lives in our Independent Living Residence, we are pleading with you too, that you please not come onto our campus. We will begin testing our residents and staff soon and promise to keep you informed of any updates.

To those families who have residents in other buildings, our visiting programs, activities, and beauty salons will continue during this time.

Please know we are all in this together and need to do everything possible to keep this virus from infecting any and all others. We truly thank you for your patience and cooperation.

All my best




Pam Ferris
President and CEO
The Melvin Garb Foundation
Presidential Chair

COVID Update – October 5, 2020

October 5, 2020

Dear Residents, Families and Associates,

I hope this finds you well. I am pleased to share that since we reported three of our residents were exposed to a Seacrest at Home caregiver who tested positive for COVID-19, two of the three residents were tested after seven and fourteen days, and all results are negative. Further we have been in contact with the family of the third resident who discharged home as scheduled, and learned that that individual is fine as well.

In addition, we tested every resident in our Katzin Residence after 14 days, and they also tested negative. We now consider this case of a positive exposure closed, and are grateful that at this time, we have no known COVID-19 cases on COVID-19 on our campus! October begins a new month of testing and we will continue to apprise you of any new developments.

We ask that residents continue to refrain from leaving the campus except for medical appointments, and strongly encourage families and residents to take advantage of our on-site visiting program that can easily be pre-scheduled.

To schedule visits with residents who live in our Goldberg Residence Court, please email Kate Ferris at, and to schedule visits with residents who reside in any other buildings, please email Jenny Jacobs at

Visits are not allowed to occur from resident balconies, in the parking lot or at the main entrance when dropping items off. Many residents continue to complain that not everyone is adhering to our visiting and other protocols which they find very upsetting. They know, like we do, that if everyone does their part, we have a greater chance of keeping COVID-19 out of Seacrest.

Stay well, and please understand we are doing our very best to keep our residents and staff safe. We know this is an extremely hard time for everyone, and ask for your continued support and patience. We truly are all in this together and need everyone’s cooperation!

All my very best,





Pam Ferris
President and CEO
The Melvin Garb Presidential Chair
Seacrest Village Retirement Communities



COVID Update – September 23, 2020

September 23, 2020


Dear Residents and Families,

I hope this letter finds you well. Last evening, we learned that a Seacrest at Home caregiver tested positive for COVID-19.

The families and residents cared for by this individual, of which there were three, were notified immediately as well as the staff involved. Contact tracing continues as the caregiver who tested positive worked just one shift in our Leichtag Family Assisted Living Residence and one shift in our Katzin Residence. The Seacrest at Home caregiver didn’t work in our Goldberg Health Care Center, though escorted one resident to her doctor’s appointment Friday before the resident ‘s previously scheduled discharge home Sunday. The other two residents are in quarantine and will be tested twice in the next 14 days.

Because of the nature of the Katzin Residence, and the difficulty it is for a resident there to remain in quarantine, we want to protect everyone as much as possible. For this reason, we have decided to suspend the Katzin Family Visiting Program effective immediately, until further notice, likely just one week from now. We greatly appreciate your patience and understanding during this time.

Our staff have sufficient personal protective equipment, (PPE) and continue to be tested monthly along with our residents. Residents and staff in our health care center are now tested weekly, per county guidelines.

We want to remind everyone again to please adhere to our Seacrest Pledge; wear masks outside our homes, avoid large crowds, stay socially distanced and wash our hands frequently!

We will continue to provide updates and do our best to keep you informed. And as mentioned, if your family member was exposed, you would have already been contacted. Even so, don’t hesitate to call if you have questions.

All my best,


President and CEO
The Melvin Garb Foundation
Presidential Chair

COVID Update – September 18, 2020

September 18, 2020


Dear Residents and Families,

I’m pleased to report that we currently have no known COVID-19 cases on our campus. Our routine testing continues and all test results for both residents and staff who were most recently tested, have been negative. We firmly believe the use of masks and other personal protective equipment have been the best and most effective way to avoid the spread of COVID-19.

Though we still discourage residents from leaving the campus, we do hope those who do, will adhere to the Seacrest pledge, the same pledge we expect of our associates. This means to avoid being in large crowds, (especially restaurants, which new reports indicate this is not as safe as it appears, even with social distancing) always wear a mask, wash hands frequently and continue social distancing. If anyone experiences symptoms, contact your health care professional and building director immediately, and self-isolate.

Our social distancing family visits recently resumed after we had suspended them when the County’s number of positive cases increased. Our beauty shop, fitness center and pool are available now to residents too. As you can imagine, these programs, in addition to the family visits, have provided our residents a greater sense of normalcy. There is no question these past several months have been extremely challenging, and we truly appreciate your patience and understanding as we continue to do our best to keep our residents and staff safe from COVID-19.

As we approach the High Holy Days, we want you to know you are more than welcome to join us for the many services scheduled. To view schedules and services, please visit:

On behalf of our Seacrest Family, I want to wish each of you and your families a New Year filled with good health, happiness and peace.

Shana Tova,

President and CEO
The Melvin Garb Foundation
Presidential Chair

COVID Update – September 6, 2020

September 6, 2020

Dear Seacrest Residents, Families and Associates,

I am pleased to share that since our communication of August 27th when we explained a series of tests would occur with our Independent Living residents in the 14 days following exposure to COVID-19 by one of our servers, all residents in Independent Living have twice tested negative for COVID-19! In addition, all staff exposed by this server who work in the Culinary Department have also tested negative for COVID-19. 

Other great news is that our beauty salons will re-open Tuesday September 9th. The Katzin residents will be served on Mondays, Goldberg Healthcare residents on Tuesdays, AL Living residents on Wednesdays and IL residents on Thursdays and Fridays. Seacrest will schedule appointments in collaboration with the Building Directors. If you have questions, please contact Marisa Rosenberg at or call 760-516-2025.

Lastly, as the Presidential election is upon us, many have questioned how our residents’ ballots will be handled. Please know that those who are registered should receive absentee ballots by mail in early October. If you aren’t sure if you are registered, please go to or feel free to ask your building director for assistance. We encourage all residents to vote! To assure all our residents’ ballots are received timely, a Seacrest staff member will collect all ballots and securely deliver them to the polling place closest to Seacrest Village.

Wishing you all a safe and relaxing Labor Day. Hats off to our incredible associates for the work they do each and every day to serve our residents!

Most sincerely,


Pam Ferris
President and CEO
The Melvin Garb Foundation Presidential Chair
Seacrest Village Retirement Communities


COVID Update – September 1, 2020

September 1, 2020

Dear Residents and Families,

We are pleased to share some exciting news about our campus-wide visiting program which will resume Tuesday, September 8, 2020. In order to schedule your visit, which needs to be limited to no more than three people, please contact the specific staff member below who will be scheduling the visits for our various buildings.


The Katzin Residence and Leichtag Family Assisted Living Residence

The contact person is Jenny Jacobs who can be reached at or 760-516-2007. Visits in these residences will take place on Tuesday and Thursday from 9:00 a.m. to noon and 1:00 p.m. to 4:30 p.m. in 30-minute increments. Assisted Living visits will be held outside near the front desk and Katzin visits will be held outside the entrance of the Katzin Residence.

Joseph & Dorothy Goldberg Healthcare Center

The contact person is Jenny Jacobs who can be reached at or 760-516-2007. Visits for the healthcare center (Entrance of Joseph & Dorothy Goldberg Healthcare Center) will be on Monday, Wednesday, and Friday from 9:00 a.m. to noon and 1:00 p.m. to 4:30 p.m. in 30-minute increments.

Lee & Frank Goldberg Residence Court

The contact person is Kate Ferris who can be reached at or 760-632-3704. Visits for GRC (the A Building entrance near Marisa’s office) will be on Monday, Wednesday, and Friday from 9:00 a.m. to noon and 1:00 p.m. to 4:30 p.m. in 30-minute increments.


Please take some time to review the attached Family Visit Protocols for additional information and be advised that should there arise a case of COVID-19 in any building, that building will be shut down to family visits immediately.

Please note that we will not have family visits on the following day:

  • Yom Kippur, Monday, September 28, 2020

We are excited to resume our visiting program and please remember to adhere to our Seacrest Pledge: wear a mask, stay socially distanced, avoid large crowds and wash your hands frequently.

Best regards,


Pam Ferris
President and CEO
The Melvin Garb Foundation
Presidential Chair



COVID Update – August 27, 2020

August 27, 2020

Good afternoon Seacrest Family –

Today we are writing to share the good news that both our Leichtag Family Assisted Living Residence and our Katzin Residence are no longer in quarantine. If you recall, the AL quarantine was due to a caregiver who had tested positive for the COVID-19 virus, and in Katzin, a server tested positive to COVID-19. As of today, all residents and staff who work in those buildings have tested negative.

In our IL Residence, we are taking precautionary measures until September 7th to ensure the residents are free of COVID-19 after being potentially exposed to a different server who tested positive August 20th to COVID-19. Testing of residents will occur today and Friday this week, and again next week on the same days. We will notify everyone after the second round of test results are in, unless after the first test, there are any new positive cases. If that is the case, you will be notified immediately.

Please be reminded too, that we continue to follow all guidance set forth for privacy, patient care, employee safety, and efforts to stop the spread of COVID-19 as provided by the California Department of Public Health (CDPH) and the Federal Centers for Medicare & Medicaid Services (CMS). We also continue to stay abreast of regulations, requirements and recommendations from the County of SD, CDPH, CMS and the Centers for Disease Control, (CDC) as they are frequently revised. As we have shared previously, we also have our own stringent protocols, and are adamant about being risk averse when it comes to each of you.

I want to thank each of you for your continued patience and understanding. You will hear more from us next week as plans to resume our visiting program once again, are underway.

We’re all in this together and need to stay healthy.




Pam Ferris
President and CEO
The Melvin Garb Foundation
Presidential Chair

April 3, 2020

Hello Residents, Staff, Family, Board Members and Friends,

I am pleased to begin this update by stating once again, that we continue to have no known cases of the COVID-19 virus on our campus. This is why it is so very critical that everyone follows the strict protocols we have in place!

As a new form of communication, our executive management team has had its first “Zoom Debut” so if you’d like to see it, please click here to view it. If you are a resident, the video will be shown on our in-house SV TV station, 1390. It’s one more way we want to reach you to tell you how important you are to us during this very trying time. We ask that everyone please remember the six-foot social distancing requirements and continue to do your part to keep our Seacrest community and our community at large healthy and safe!


You are why we are here and we love each of you and promise to do our best to keep you healthy.Thank you for greeting our staff with smiles when they deliver your meals and for sharing your words of wisdom. Please also know that on Mondays we will come around and help you discard the old food from the past week as we want to keep your apartments clean.

If you want to discard your trash yourself, the door to the trash rooms are now left open and that trash is emptied several times a day. The door to the mailroom, too, has been temporarily removed so that you can get your mail more safely. These tasks can now be done without needing to touch door handles.

Each of you is very important to us and we are here for you. Please continue to call your building directors for anything you might need or to say hello. We all need one another right now.


I want to thank you for following our protocol of not entering or coming on to the campus. We know this has to be extremely difficult for you, and hope if you need assistance, you will call upon our Life Enrichment team to coordinate FaceTime, Zoom, or Skype so that you can stay connected with your loved one. If you would like to schedule an appointment, please email Wendy Vurik at

Please continue to use the main entrance of the campus to drop things off for your family members. This is the only way you are able to bring things to Seacrest. Should your family member have an important medical appointment they must not miss, please contact the resident’s building director to coordinate how this can best occur.


You are our heroes and we know that being on the front line around the clock is very hard. We hope you will continue to enjoy your meals at Seacrest and stay nourished. If you need us, please reach out.

We encourage you to go directly home after work to rest, refuel and enjoy time with your families! If you don’t feel well, have a temperature, cough, fever or cold, we urge you to please stay home! Your co-workers have your back, and nothing is more important that keeping you healthy so you can keep our community healthy!

In closing, as we welcome Pesach next week, please know that Rabbi Leah will be leading virtual Seders for you to watch on channel 1390. We have Seder plates for each resident that will be brought to you with everything on it, along with your meal and Haggadah. Families, from our home to yours, please tune in and share Pesach with us.



RESIDENTS, please continue to stay on campus and in your apartments, other than getting some fresh air on the patio and around the campus.

FAMILIES, please continue to respect the protocols we have in place and only drop off items at the main entrance so that staff can sanitize it before delivering it to your loved ones.

Staff, please take good care of yourselves and stay healthy for yourselves, your families and our residents!

Pam Ferris
The Melvin Garb Foundation
Presidential Chair

March 25, 2020

Dear Seacrest Residents, Families and Associates,

I hope this finds everyone well during this trying time. I am pleased to share that at this point, we have no known cases of the Covid-19 virus. That said, we are prepared, if and when the time comes.

As we receive updates from the CDC and other resources, we now need to put into place further precautions, recognizing the data indicates the Covid-19 virus continues to spread in masses.

The CDC states that each of us needs to act as if everyone with whom we come into contact has the virus. It is for this reason, as well as for your own health and well-being, that effective immediately, we are mandating the following:

  • Residents are not to leave the Seacrest Campus. We encourage you to walk around the campus and our patios to get fresh air. If you do this with others, you must stay 6 feet apart.
  • If you have a doctor’s appointment, please call your building director to discuss.
  • If you need food or other items, we ask that you first ask your family members if they are able to go to the store for you, and to then utilize our new system of dropping off supplies outside our main entrance. If they are unable or don’t live locally, please speak with your building director and we will take care of it for you.
  • We strongly discourage small group activities such as card games and socializing with each other in your apartments, given it’s nearly impossible to maintain social distancing of 6 feet apart from one another.

To our families-

  • We greatly appreciate the support we’ve received and hope to continue to receive. Now more than ever, we need your help.
  • Please do not come into our buildings or onto our campus. Using your loved one’s access card to get in is prohibited.
  • Bringing any possible illness to Seacrest is not fair to our community as a whole. We implore you to abide by this for EVERYONE’S safety and well-being.
  • If your loved one needs items and you are able to shop for them, please drop off items outside our main entrance. If you don’t live nearby or cannot for any other reason, please encourage your loved one to please contact their building director and we will take care of it.

To our staff-

  • You are our rock stars and your dedication to our residents shows no bounds. We all feel it and are ever so grateful.
  • Please continue to enjoy your meals provided by our wonderful Culinary Dept and stay healthy. If there is anything else you need, please tell us.

In closing, I want to say that we MUST work together to protect everyone in our care. Please follow these new precautions we are requiring, take us seriously, and do your part to keep our residents, staff and yourselves safe.

Please visit our YouTube page for a video message highlighting this letter at

Pam Ferris
The Melvin Garb Foundation
Presidential Chair

March 20, 2020

Dear Seacrest Family and Friends

I am writing to provide another update in response to the Governor’s new ruling requiring all non-essential employees to remain home. For ease, I will breakout this information and more, in the sections below.

Residents and Family Members-

Here is the most important way you can help…please, please, please do not leave the campus if you live here and do not leave your homes if you do not. We know many residents have cars and are used to going out, though at this critical time, we need for you to stay here, and for those living outside Seacrest, to also stay home. Walking outside is encouraged using appropriate social distancing, though going out into the community only increases your risk, the risk of exposing our residents and staff, and your family members as well.

If you feel you must take your family member to a medical appointment you need to first call the respective building director before doing so.

Health care and essential staff who need to care for the public, are saying, “I stayed at work for you, you stay home for us! I could not agree more and hope everyone will heed this important request!

In an effort to stay connected to our residents and to keep them from feeling isolated, the following steps have been taken and so far, are working beautifully.

  • Our SVTV station has a very robust daily calendar and we encourage residents to turn on channel 1390 in all resident rooms except residents in the Goldberg Healthcare Center—their channel is 1070 to see what’s going on in addition to checking the schedule put on their doors daily. Our Director of Spiritual Life has a new daily show called, “Chai There from Rabbi Leah” which I’m sure the residents will enjoy! They can also participate in daily virtual fitness programs, music programs and movies.
  • Our Life Enrichment team is setting appointments with families to FaceTime, Skype, and Zoom
  • with their loved ones. This has been so popular that the following schedule has been implemented.
  • Goldberg Health Care Center and the Lee & Frank Residence Court residents will best on Monday and Wednesdays. The Leichtag Family Assisted Living Residece and The Katzin Residence will be Tursday and Thursdays. For birthdays and special requests, or to sign up for the program, please contact Marisa Rosenberg or Wendy Vurik at and
  • Staff have been provided three residents each to check in with them daily for a chat either via the phone or Facetime, to see how they’re feeling and whether there is anything they need. This program too has been well received as residents are both pleasantly surprised and pleased for the additional interaction. I say additional because our wonderful culinary staff are personally delivering meals to their rooms three times a day.
  • Other support our residents will soon receive from our greater community are cards and pictures from the LFJCC preschool children, and contact made virtually by the students involved with Hillel.
  • Mail and packages received are being held for 24 hours before being delivered so that we can properly wipe them down.
  • Our beauty salons are now closed and caregivers will be washing residents’ hair as needed.

Seacrest Staff-

  • Staff who are able to work remotely have been identified and are working from home. While some managers need to be on site, our entire management team is connected via zoom, in addition to other means of communication like email, text, etc.
  • All other non-direct care providers will now stay home. Our Human Resources team is ready to assist staff with any questions, and are staying abreast of new federal and state programs being implemented to support employees during this difficult time.
  • While our incredibly dedicated direct care providers are working hard to care for our residents, we are doing our best to care for them. Effective Sunday, Seacrest will be providing meals to all our staff so that worry will be off their plate (pun intended!). Snacks (some healthy, some not so!) are being provided in all our breakrooms.
  • Staff are encouraged to go home directly from work to rest, refuel and enjoy their families, before returning to work. And when they do, they (and outside healthcare providers) are getting their temperatures taken and washing their hands before they begin their shifts or see residents.

As you can imagine, tremendous additional support is now required to keep Seacrest Village residents and Seacrest at Home clients safe and healthy in their homes. 

Seacrest Foundation is grateful to have received a matching gift from Esther Fischer. Her generosity will double every one of your contributions, up to $25,000. Please consider a contribution to Seacrest Foundation to help continue this critical work. Click here to contribute.

In closing, please know we continue to do everything possible to protect our residents and staff and to keep them safe, while still paying acute attention to their emotional, social and spiritual needs. I am incredibly grateful for the technology we have in place so that we can all stay connected during this trying time. A tremendous thank you for your on-going support. I will continue to provide updates and as always if you want to talk, please call.

Stay safe everyone.

Most sincerely,

Pam Ferris

President and CEO

The Melvin Garb Foundation

Presidential Chair

March 16, 2020

Dear Seacrest Family and Friends,

Let me begin by saying that we are all in this together and appreciate the calls and emails of support. Over the weekend our executive team did a great deal of strategizing and planning. This morning we gathered with our entire leadership team. Below, I would like to share the outcome of our meeting. We ask that everyone be as understanding as possible; moment by moment things are changing and we are responding to these changes as quickly as possible.

As of tomorrow, Tuesday, March 17, 2020: We will be serving all meals in our residents’ rooms in Independent Living, Assisted Living, and in many cases Skilled Nursing. Residents who live in The Katzin Residence will be served in their dining room for safety precautions.

There will be no large group gatherings; groups of 5 or less are permitted in Independent Living.
As stated in a previous letter, there will be no visitors in any building with the exception of pre-approved medical professionals or caregivers.

We strongly request that Independent Living Residents not leave the building and put themselves and others at risk by being in places with large crowds. We are encouraging walks outside and around our campus. Residents have asked about going to their family members’ homes for Pesach, and although we prefer they not, this is ok as long as no one in the home is ill.

Our staff is being cared for and supported during this time so that they can continue to provide the best care for our residents. We continue to monitor the health of each employee and will support their needs.

We will continue with frequent updates and ask that you read and discuss with your friends and families. All communications can be found on our website at

What Residents Can Do During This Time:

  • Stay calm and enjoy some solitude by staying out of crowds. Staff will be interacting as they deliver meals.
  • Wash hands frequently with hot soapy water for 20 seconds.
  • Avoid leaving the campus to minimize the contact with someone who may be ill and perhaps not showing symptoms.
  • Use your SVTV to watch Shabbat services, to participate in morning exercise programs, and other activities.
  • We have begun scheduling virtual visits for residents to connect with their family and friends via skype, face time and/or zoom. Please contact Wendy Vurik to schedule a time. She can be reached at
  • Check the Center for Disease Control ( and/or World Health Organization ( websites for additional information.

Please call should you want to talk.


Pam Ferris
President and CEO
The Mel Garb Foundation Presidential Chair

March 12, 2020

Dear Seacrest Family and Friends,

We hope this letter finds you well. We continue to evaluate and monitor the protocols instituted due to the coronavirus to keep our residents, families and staff safe. Thank you to the many families who responded so kindly to our last communication. Please know that we DO NOT have coronavirus in the Seacrest community. Everything we are doing is preventative.

Effective March 12, 2020, based upon the latest information from the CDC we have made the important decision to not allow families, friends and visitors into our community. The only exception to this new protocol will be home care and health care providers, Hospice staff, physicians, lab and x-ray technicians, therapists and clergy.

In addition, please know that all outside persons entering Seacrest, including our staff will be monitored, screened and have their temperatures taken.

In our effort to modify, yet continue our life enrichment programs for residents, some of the entertainers will stream their programs so that residents can watch them on our in-house station (SVTV), either in their own rooms/apartments or as a small group in their respective buildings.

Please know we have also suspended all outside social activities that require transportation.

Though we are discouraging residents from leaving Seacrest, we understand that it may occur. In such a case, should you be the one coming for your family member, we ask that you call in advance so they can meet you or be brought to the appropriate entrance.

We encourage Facetime, talking on the phone, and other social media so that we all remain connected during this challenging time. It goes without saying that we hope these measures will be temporary.

As we said in our first correspondence, we recognize that we cannot control all situations. Our greatest priority is to keep our residents and staff healthy.

Thank you in advance for supporting our leadership as we implement these important measures. We will continue to be in touch with you. Please feel free to call if you want to talk.

Most Sincerely,

Pam Ferris
President and CEO
The Melvin Garb Foundation
Presidential Chair

March 9, 2020

We continue to evaluate and monitor the protocols instituted to keep our residents and staff safe. Thank you to the many families who responded to our last communication. We are pleased it was received positively from both families and residents. At this point, we are still strongly discouraging visits from family members and are not allowing families who do visit, into our dining rooms. Please do not visit if you have been sick with the cold or the flu, have fever or have been traveling, either internationally or in a place where the virus has been identified.

We are doing our best to minimize visits from outside the community as well as to keep our residents close. Volunteers are not coming to our campus now, and the Brandeis group that meets here, is now holding its classes off site. We encourage Facetime, talks on the phone, etc. and hope these measures are only temporary. That said, our biggest priority is keeping our residents and staff safe from illness so in this case, less is more. Thank you in advance for supporting these measures. Again, we hope they are only temporary, though need to be prepared for the worst.

All my best,

Pam Ferris
President and CEO
The Melvin Garb Foundation Presidential Chair
Seacrest Village Retirement Communities

March 3, 2020

To those closest to our Seacrest Community,

We are writing this letter to let you know of the precautions that Seacrest Village is taking to keep our residents safe and healthy as we learn more about the Coronavirus and how it could potentially effect Seacrest. Please know that we do NOT have Coronavirus in the Seacrest community, these are precautionary measures only. We understand that some of the precautions that we are presenting might be an inconvenience to you. We trust you know that our intentions are to provide the most safe and secure environment for each of our residents, staff and visitors. We are in touch with the other Jewish homes around the country, the local health department and local hospitals and are monitoring and establishing protocols as necessary.

Please be advised:

As of today, we will be limiting access to Seacrest Village. We ask that visitors use best judgment when visiting the campus. If you have any symptoms of a cold or any illness, we suggest that for the safety of your loved one and all others you refrain from visiting. The healthier we can keep the Seacrest environment the better this will be for everyone. Children under the age of sixteen will not be permitted on the campus as they are exposed to potential illness through large person to person contact at school and other activities.

The only point of entry to Seacrest Village for everyone other than employees and residents will be the main entrance of the Lipinsky Administration Building on Saxony Lane. Access badges will not work at other entrances for anyone other than residents and employees. At this entrance, universal precautions will be taken before one is permitted to enter the building. You will be asked if you have traveled out of the country or have been near anyone who has. In addition, you will be asked if you have been ill within the past fourteen days. We will be asking people to leave if we have reasonable concerns. Staff will be following these important protocols in caring for residents and working alongside each other.

Based upon the CDC recommendations as well as other recommendations we are being proactive about group gatherings where these viruses can quickly spread. At this moment we have decided to have only Seacrest residents at our Passover Seders. We recognize that your family members may go to your home and we thank you for bSeacrest Village Retirement Communitieseing understanding. We will still have both Seders at Seacrest Village for residents to enjoy together.

We are not having volunteers in the building until further notice. This is one way that we can control a large amount of people from entering the community.

We recognize that we cannot control all situations though we are committed to keeping your loved ones as healthy as possible. It is our greatest hope that we will be able to resume typical operations very soon. We intend to stay in close contact with all of you and welcome your calls and of course your support as we go through this together. We will be making an automated phone call Wednesday this week to alert everyone to this notice. If you do not hear from us please call our front desk 760-632-0081 to ensure that we have your most current and accessible telephone number for all future important communications. If you have questions, please don’t hesitate to call Carl Measer, Chief Operating Officer, at 760-632-0081 ex. 1104.

Thank you in advance for your understanding and support.

Best regards,

Pam Ferris
President and CEO
The Mel Garb Foundation Presidential Chair

For a printable version of this message, click herepdf


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